Christina Molina
IT Infrastructure Engineer
Technical skills
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SCCM
JAMF
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MDM
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Microsoft Active Directory
Endpoint Management
InTune
JAMF 300
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Microsoft 365
VMware
ServiceNow, Postman, SCCM among others.
Windows, Mac, Linux, and mobile devices.
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Advanced Troubleshooting, End-User Software & Hardware.
Technical Support
Advanced Troubleshooting & End-User Software & Hardware Support for Windows, Mac, Linux, and mobile devices.
Section 508/ADA Compliance Auditing
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Compliance testing & verification
Web Accessibility
Compliance testing & verification
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Section 508/ADA Compliance Auditing
SQL Database Design & Implementation
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SQL Query Development
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FileMaker Pro Database Design
Databases
SQL Database Design & Implementation
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SQL Query Development
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FileMaker Pro Database Design
Python
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UNIX- Bash Scripting
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SCCM
Mac OS Terminal
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Powershell
Programming
Python
Bash
ZSH
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Powershell
Deployment & Management of Mac OSX & Windows Server
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Hypervisor VM Monitor
Servers
Deployment & Management of Mac OSX & Windows Server 2016
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Hypervisor VM Monitor
Project Management
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Plan execute and monitor project requirements. Create roadmaps and meet with stakeholders to keep adherence to timelines and project requirements.
Leadership & Collaboration
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Able to solve complex application integration issues
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Delegate strategic work in cross-functional teams and keep synergy across
Business Processes
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Gather business requirements and optimize technical processes for greater efficiency, and improved outcomes
IT Service Management
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Develop, implement, and manage IT services to meet business needs
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Gap analysis and auditing
Communication & Documentation
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Translate complex, technical concepts into simpler terms
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Create instructional, and procedural documents and KB articles
Problem Solving
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Conflict resolution
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Dynamic and adaptable keeping relevancy top of mind
Professional skills
TIMELINE
2024
2022 - PRESENT
MOVABLE INK
INFRASTRUCTURE ENGINEER
ROLES & PROJECTS
2016 - 2018
M.S. ENGINEERING
MANAGEMENT OF TECHNOLOGY
FAIRFIELD UNIVERSITY
2020 - 2022
INCIDENT MANAGEMENT PROCESS DISCOVERY
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2018 - 2020
ASSIGNMENTS/ROTATIONS
2015 - 2016
2014
CAREER DEVELOPMENT PROGRAM (CDP)
Media Services
2007
BACHELOR OF ARTS
WESTERN CONNECTICUT STATE UNIVERSITY
2010 - 2012
SACRED HEART UNIVERSITY
TECHNICAL SUPPORT SERVICES SPECIALIST
Student Technology
2003 - 2007
BACHELORS OF ARTS IN MUSIC
WESTERN CONNECTICUT STATE UNIVERSITY
With a Minor in Literature
